top of page

Privacy Policy

Below the responsibility for protecting your rights and your privacy is clarified.

The information should give you an understanding of what data we collect and what we do - or don't do - with it.

We also clarify which Parties bear responsibility for the processing of your personal data

Avista Time i Norden AB (hereinafter referred to as Avista Time), Industrigatan 4A, 112 46 Stockholm, is a program supplier of mobile and web-based programs, which is referred to below as "Avista". Avista Time is the personal data processor for the processing of your personal data in Avista and is then responsible for the organizational and technical security measures required to carry out the operation and delivery of Avista. The personal data controller for the processing of data in Avista is the "Customer", which is the company with a registered agreement with Avista. One who is a user and has ones own login details for Avista are referred to below as the "User". In Avista there is the role "System Administrator"; who is the representative of the Customer in Avista with responsibility for adding users and other system administrators, assigning rights and giving instructions to Avista Time regarding the processing of data, including personal data in Avista.


Avista Time i Nordern AB is the personal data controller for the processing of the personal data that you share with us when:

  • you order Avista

  • you receive login details and become a user of Avista via computer or mobile phone

  • you have a question and/or contact us

  • you visit our website and accept cookies


What personal data do we process about you?

All users, and in many cases customers in Avista, have registered contact details, login details and online identifications with us in order to use Avista. If you have a question or contact us regarding any other matter, the amount of personal data - and what it is - may vary depending on the communication channel used. Categories of personal data are usually contact details, online identifications, company details and the case itself as unstructured material, which contains the personal data you have chosen to share with us.


Why does Avista Time process your personal data?

Avista Time collects personal data about you as a user and customer in order to fulfill agreed obligations, as well as give you the best possible experience of the services we deliver. We do this so that we can identify you, administer your account, for statistical purposes and for marketing (which you can opt out of). The personal data collected when ordering is needed to handle your order, invoice and send you login information. All users' personal data is needed to be able to give you access to Avista. This also includes: to be able to use Avista, to be able to create a treatment history for you as a customer, to be able to identify yourself and to know which of your users and customers use Avista. When using Avista, you agree that the app on the web and in mobile provides access to the functions required to deliver ordered functions or processes.

With whom does Avista Time share personal data?

To perform the functions in Avista, we may share personal data with subcontractors to Avista Time both within and outside the EU/EEA. Avista Times' suppliers have corresponding obligations regarding the processing of personal data that you, as a customer, have agreed with us and which is set out in the Personal Data Protection Agreement. We may need to share the personal data with other companies within the group in order for us to provide Avista and fulfill our commitments to you. We can share personal data about users and customers between the companies within the group when you have a case for us, if the information is needed to be able to help you. If you choose to activate an integration to your account in Avista, we will share the personal data that that integrator requires in order to enable operation.

How long do we store your personal data?

Avista Time saves personal data about you as a customer as long as there is a customer relationship or is necessary to achieve the purposes described in this policy. Upon termination of the agreement, Avista Time will delete or anonymize your data within a reasonable time-frame after termination, unless another Swedish or European law, court or authority says otherwise. Your data may be saved based on balance of interests if there are security or financial reasons. How long your personal data as a user is stored with us varies depending on the purpose for which it was collected. Data in the Avista program via (after logging in) is deleted by the system administrator, but in cases where there is no technical function for deletion, your system administrator needs to contact us and then we can help solve any occurring issues. Personal data that is processed for invoicing as long as it is required as a basis for accounting. Data collected when you contact us is stored as long as you are a customer with us in order to fulfill our commitment. At the end of the customer relationship, we can store it based on balance of interests as evidence in case problems arise. The storage is then limited to systems and with controlled authorization management.

What rights do you have?

As a registered customer of Avista Time, you have several rights that you should be aware of. You have the right, free of charge, once a year (provided you have legitimate reasons) to request an extract from the register of what information is registered about you. In some cases, you also have the right to data portability of the personal data. You have the right to have your personal data corrected if it is incorrect, incomplete or misleading and the right to restrict the processing of personal data until it is changed. You have the right to be forgotten, but deletion of personal data cannot take place if it is required to fulfill the agreement or if another Swedish or European law, court or authority decision says otherwise, and if it is based on a balancing of interests. Should you think that there are no justified reasons or that the balancing of interests is incorrect, you have the right to object to the processing. You also have the right to withdraw consent, submit complaints about the processing to the Data Protection Authority, oppose automatic decision-making, profiling and object to direct marketing.

If you want to know more

If you have questions about this policy and the processing of your personal data, want to delete or change incorrect data, you can contact us through the contact page.

bottom of page